These are the pricing structure and clarification on how charges are applied on the platform:
? Platform Subscription Fee
The monthly subscription fee depends on the plan you choose:
- Basic Plan: $4.99/month
- Premium Plan: $19.99/month
This is the base fee for using the app.
? OTP Charges (Based on Usage)
These charges apply only when customers request an OTP (One-Time Password). Charges are as follows:
Basic Plan
- SMS OTP: $0.02
- WhatsApp OTP: $0.02
- Email OTP: $0.02
Premium Plan
- SMS OTP: $0.01
- WhatsApp OTP: $0.02
- Email OTP: $0.02
? Additional Features
In addition to OTPs, you can also send:
- Greetings
- Order notifications
- Abandoned checkout recovery messages
With the Premium Plan, you can also send these messages using your own brand name for better personalization and recognition.
? $1000 Store Credit – What It Means
The $1000 shown is not a prepaid credit. It is a capped usage limit — essentially a tracker to monitor your OTP usage for the billing cycle (typically 30 days).
? You are only charged for the actual services you consume.
? The capped amount sets the maximum you can use — you will not be billed this full amount unless you hit that usage level.
Need Help? Contact Us
Email: app_support@lucentinnovation.com
WhatsApp: +91 91045 48038
We’re here to help you with any queries or support you may need while using Lucent OTP & Notify.