General

What is Lucent OTP & Notify?
Lucent OTP & Notify is a powerful Shopify application designed to simplify and enhance the login experience for your customers. Traditional login method...
Mon, 23 Jun, 2025 at 4:25 AM
What are the Steps to Install the Lucent OTP & Notify Application?
Setting up Lucent OTP & Notify on your Shopify store is simple. Follow these step-by-step instructions to get started:  Step 1: Find the App on Shopify...
Mon, 23 Jun, 2025 at 3:17 AM
What are the pricing plans for Lucent OTP & Notify?
 These are the pricing structure and clarification on how charges are applied on the platform: ? Platform Subscription Fee The monthly subscription fee...
Mon, 23 Jun, 2025 at 3:10 AM
Enable Legacy Customer Accounts
Enable the Legacy Customer Accounts option in Shopify to configure your third-party OTP login portal. This guide walks you through switching from "Cust...
Mon, 23 Jun, 2025 at 4:25 AM
How to Fix "Missing CAPTCHA Token" Error
This guide will help Shopify merchants resolve the "Missing CAPTCHA Token" error, which may occur after verifying OTP during login, account creati...
Mon, 23 Jun, 2025 at 4:26 AM
Switching OTP Portal from Page View to Modal View
This guide will help Shopify merchants update their OTP portal from Page View to Modal View. Plus, we’ll cover the key benefits of switching to Modal View a...
Mon, 23 Jun, 2025 at 4:26 AM
How to Customize Page View
This guide will help Shopify merchants customize their OTP login portal on the Page View. By following these steps, you can modify the appearance, functiona...
Mon, 23 Jun, 2025 at 4:27 AM
How to Customize Modal View
This guide will help Shopify merchants customize their OTP login portal on the Modal View (Login Pop-up). By following these steps, you can modify the appea...
Mon, 23 Jun, 2025 at 4:28 AM
How to avoid Google reCAPTCHA or challenge on login, create account and password recovery pages.
From your Shopify admin, go to Online Store > Preferences. In the Spam protection section, you can check to enable or uncheck to disable Google reCAPTC...
Mon, 29 Nov, 2021 at 3:08 PM
How to Update Monthly Credit Balance If Exhausted?
If your OTP credit balance is running low or exhausted, you can easily update or increase your monthly capped amount within your Shopify Admin. This ensure...
Mon, 23 Jun, 2025 at 3:30 AM