This guide will help Shopify merchants update their OTP portal from Page View to Modal View. Plus, we’ll cover the key benefits of switching to Modal View and how it enhances the user experience.


How to Enable Modal View

  1. Go to Shopify Admin Panel

    • Log in to your Shopify admin.

    • Click on the Apps section.

    • Select the app.

  2. Find Widget Customization Settings

    • Navigate to the Settings section.

    • Click on Widget Customization.

  3. Activate Modal View

    • You’ll see that Page View is currently active.

    • Click the Activate button to switch to Modal View.

    • The change takes effect immediately on your Shopify store.


Why Switch to Modal View?

  1. Seamless User Experience

    • The OTP portal will open as a popup instead of a new page.

    • Users can log in without getting redirected.

  2. Better Marketing Opportunities

    • On desktop, the left-hand side of the popup is free real estate for promotions.

    • Use it to display discounts, offers, upcoming sales, or important messages.

    • Grab visitor attention and boost conversions effortlessly.

  3. Customizable Display Space

    • Merchants can add banners, special deals, loyalty program highlights, or any message they want.

    • Perfect for showcasing trust badges, free shipping, or limited-time promotions.


Making the switch from Page View to Modal View is a simple yet effective way to improve the OTP login flow and leverage additional space for marketing. Want to know how to customize Modal View according to your brand? Click here.


If you are facing any issues with setup, feel free to reach out to us at fd-ticket@lucentinnovation.com.