General

How to Set Up the Checkbox Widget on the Checkout Page?
The Checkbox Widget lets customers easily opt in for shipping protection during checkout. This is a great way to increase opt-in rates and offer peace of mi...
Thu, 12 Jun, 2025 at 8:18 AM
How to Set Up the Protection Product on the Post-Purchase Page?
The Checkout Extension allows you to add Simply Shipping Protection directly into your Shopify Checkout (available for Shopify Plus merchants only). This en...
Mon, 16 Jun, 2025 at 6:14 AM
What are the steps to install the Simply Shipping Protection Application?
Create a backup of your current live theme before making any changes (highly recommended). Navigate to the Widget section of the Simply Shipping Protec...
Thu, 12 Jun, 2025 at 3:33 AM
What is Simply Shipping Protection?
In e-commerce, shipping is a critical part of the customer experience. While every effort is made to deliver products safely and on time, unexpected situati...
Thu, 12 Jun, 2025 at 3:36 AM
What is a File Claim Request and what are the details displayed in it?
When a customer purchases Simply Shipping Protection with their order and experiences issues like lost, damaged, or stolen shipments, they can submit a File...
Thu, 12 Jun, 2025 at 5:26 AM
What is an Insurance Plan? Which plan suits you the best according to your requirements? || How to Set Up Percentage-Based Charges and How to Set Up Fixed Charges?
Simply Shipping Protection offers flexible insurance plans that allow you to charge a shipping protection fee from customers to cover any risks of lost, sto...
Thu, 12 Jun, 2025 at 5:40 AM
What are Manage orders?
When you click on the "manage orders" button, a tabular list of all your orders will appear. This list includes information about any claim req...
Mon, 15 May, 2023 at 3:20 AM
How to get notified when a customer requests for a claim?
If you would like to receive notifications when a customer requests a claim, you will need to contact us as this feature is only available through a...
Mon, 15 May, 2023 at 4:34 AM
What is not included in our services?
We are not an insurance provider. Rather, we have created an innovative application to benefit both customers and merchants. Traditionally, customers h...
Mon, 15 May, 2023 at 8:03 AM
How to install in side drawer for cart?
Duplicate your live theme, Click on Actions > Duplicate.  Rename you duplicate theme, Click Actions > Rename.  Please install code into this th...
Wed, 13 Oct, 2021 at 3:23 AM