General

What are pricing plans?
Pricing plans are types of different plans that we offer based on the number of orders.   Free pricing plan-It allows for a monthly insurance order li...
Mon, 15 May, 2023 at 3:10 AM
What are the steps to install the Simply Shipping Protection Application?
First, create a backup of your current live theme before making any changes.  Navigate to the "Code Setup" section and select the backup them...
Mon, 15 May, 2023 at 3:13 AM
What is a File Claim Request and what are the details displayed in it?
Our application includes a table that provides detailed information about filed claims, including the order number and status. After clicking the "Fi...
Mon, 15 May, 2023 at 3:17 AM
What is an Insurance Plan? Which plan suits you the best according to your requirements?
We offer two types of Protection fee structures to ensure product delivery with a minimum charge from the customer.   I. Fixed Plans:   These plans h...
Mon, 15 May, 2023 at 3:22 AM
What are Manage orders?
When you click on the "manage orders" button, a tabular list of all your orders will appear. This list includes information about any claim req...
Mon, 15 May, 2023 at 3:20 AM
How to get notified when a customer requests for a claim?
If you would like to receive notifications when a customer requests a claim, you will need to contact us as this feature is only available through a...
Mon, 15 May, 2023 at 4:34 AM
What is not included in our services?
We are not an insurance provider. Rather, we have created an innovative application to benefit both customers and merchants. Traditionally, customers h...
Mon, 15 May, 2023 at 8:03 AM
How to install in side drawer for cart?
Duplicate your live theme, Click on Actions > Duplicate.  Rename you duplicate theme, Click Actions > Rename.  Please install code into this th...
Wed, 13 Oct, 2021 at 3:23 AM
A simple comparison between Simply Insurance and Route.
Simply Insurance Route Simply Insurance is not an insurance company, but a facilitator that assists merchants to possess their custom insurance plan...
Thu, 14 Oct, 2021 at 5:24 AM
What if I exceed my current plan limit?
If you surpass your current plan limit, you will be unable to access your App Dashboard or process claims. To continue enjoying the benefits of the servic...
Mon, 15 May, 2023 at 8:04 AM